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Explore quick answers to the most frequently asked questions about our products, orders, and customer support.
Explore quick answers to the most frequently asked questions about our products, orders, and customer support.
Everything you need to know about NAD+, how it works, and how it supports your health journey.
NAD+ is a vital coenzyme found in every cell of the body. It plays a key role in energy production, DNA repair, and cellular health. As NAD+ levels decline with age, supplementing may help support energy, focus, and overall vitality.
NAD+ supports multiple areas of health:
Yes. When used as directed, NAD+ supplements are generally well tolerated. Our products are manufactured in certified facilities and undergo strict quality testing to ensure safety and purity.
NAD+ is ideal for individuals looking to improve energy, cognitive performance, recovery, or support healthy aging. It is commonly used by professionals, athletes, and wellness-focused individuals.
Yes. NAD+ works well alongside supplements like CoQ10, Magnesium, B-complex vitamins, and antioxidants such as resveratrol for enhanced results.
Visit our website to explore products and choose the format that suits your needs—capsules, sprays, or professional treatments. If unsure, consult a healthcare professional for guidance.
Clear answers about the NADSQ X Pen, its safety, manufacturing, and how to verify authenticity.
The NADSQ X Pen is a single-use precision auto-injector designed to deliver a controlled dose of pharmaceutical-grade NAD+. It uses a spring-driven mechanism for accurate and consistent administration.
Yes, when used as directed. The pen is manufactured under strict pharmaceutical standards with controlled dosing, safety validation, and rigorous quality checks to ensure consistency and reliability.
The NAD+ is produced using controlled fermentation and purification processes, followed by multiple stages of filtration and third-party laboratory testing for purity and safety.
The product is manufactured in regulated, licensed facilities and each batch undergoes strict compliance testing before release to ensure safety and regulatory standards are met.
Each NADSQ X Pen includes multiple verification layers:
Flexible plans, delivery control, and proper storage guidance for maximum product effectiveness.
Yes. You can pause, modify, or cancel your subscription anytime through your account dashboard or by contacting our support team.
Unopened: Up to 24 months when stored correctly
Opened: Best used within 30 days and stored in refrigeration
Yes, but only with proper hygiene practices. Always use a new sterile needle per person and track usage separately. Shared-use kits are available for convenience.
Learn how to use the NADSQ X Pen safely, effectively, and with the right dosing approach.
A gradual approach is recommended for beginners:
Doses typically range between 25mg and 125mg per injection.
Do not reuse the needle. Dispose of it safely in a designated sharps container and always use a new sterile needle to maintain hygiene and safety.
Mild bruising or light dizziness can occasionally occur and is usually temporary. To minimize this, stay hydrated, sit while administering, and rotate injection sites. If needed, reduce the dosage.
Understand what results to expect and how NAD+ supports both short-term performance and long-term wellness.
The NADSQ X Pen offers near IV-level absorption with significantly more convenience. It is ideal for ongoing maintenance, travel use, and a more cost-effective approach to NAD+ supplementation.
Learn how your order is packaged, shipped, and handled to ensure safety and product integrity.
Every order is carefully packaged using temperature-stable insulation to protect product quality during transit. This ensures NAD+ remains effective even when shipped at ambient conditions.
Yes. The formulation is designed to remain stable at room temperature while unopened. Once delivered, it is recommended to store the product in a refrigerator to maintain optimal freshness.
Understand exactly what goes into our NAD+ products and why each component matters.
Our products use pharmaceutical-grade beta-nicotinamide adenine dinucleotide (NAD+) in its reduced, bioavailable form. This ensures maximum cellular uptake and efficacy compared to lower-grade alternatives.
No unnecessary additives. Our formulation contains only pharmaceutical-grade NAD+ and a sterile saline solution. We use no artificial preservatives, fillers, or binders, keeping the formula clean and effective.
Yes. Our NAD+ formulation is vegan-friendly and free from gluten, dairy, soy, and common allergens. If you have specific concerns, please consult the full ingredient list available on each product page or contact our support team.
Each NADSQ X Pen is pre-loaded with a precise dose. Standard concentrations include:
Concentration is clearly labelled on all packaging and certificates of analysis.
Important guidance on who should or should not use NAD+ products, and when to seek medical advice.
NAD+ is generally well-tolerated alongside most medications, but we always recommend consulting your GP or healthcare provider before starting supplementation if you are currently taking prescribed treatments, particularly blood thinners or immunosuppressants.
We do not recommend using injectable NAD+ during pregnancy or while breastfeeding without explicit medical supervision. Please consult your healthcare professional before use in these circumstances.
Most users experience no adverse effects. Occasionally reported mild effects include:
These typically resolve quickly. If symptoms persist, discontinue use and consult a healthcare professional.
Our NAD+ products are intended for adults aged 18 and over. They are not recommended for use by minors without the explicit guidance of a qualified medical professional.
Everything you need to know about our returns process and what to do if something goes wrong with your order.
Due to the pharmaceutical nature of our products, we are unable to accept returns on opened or used items for hygiene and safety reasons. Unopened products in original sealed packaging may be returned within 14 days of delivery.
If your order arrives damaged, defective, or incorrect, please contact our support team within 48 hours of receipt with your order number and photos of the issue. We will arrange a replacement or full refund promptly at no cost to you.
Approved refunds are typically processed within 3–5 business days. Funds may take an additional 3–7 business days to appear in your account depending on your payment provider or bank.
Subscription orders follow the same policy as one-time purchases. If you have been charged for a renewal you did not intend, please contact us as soon as possible and we will review your case individually.
How we handle your data, manage your account, and keep your information secure.
You can create an account during checkout or via the sign-up page. Your account dashboard allows you to view order history, manage subscriptions, update billing details, and track deliveries in one place.
We are fully GDPR compliant. Your data is encrypted in transit and at rest, never sold to third parties, and only used to process and fulfil your orders. You can request deletion of your data at any time by contacting our support team.
We accept a wide range of payment options including:
To delete your account and all associated data, please contact our support team via the Contact Us page. We will process your request within 30 days in accordance with GDPR requirements. Note that deletion is permanent and cannot be reversed.